Service Carrier/Administrator Phone Number Address Group Number website / Email Address
Questions Topeka Customer Support Center 1-800-426-1141     www.mypayless.com
Webmaster         MyBenefits@payless.com
Medical

United 350
Select 350
SafeNet
United
Health
Care
1-800-842-2094 United HealthCare
P.O. Box 30555
Salt Lake City, UT 84130
GA-137260 www.provider.uhc.com/payless
Medical

Cigna 350
Cigna 1-800-244-6224 CIGNA HealthCare Service Center
P.O. Box 182223
Chattanooga, TN 37422
3180304 www.cigna.com
Maternity Information

UHC plans
UHC 1-800-842-2094   Not Applicable  
Maternity Information

Cigna 350
United Resource Network 1-888-265-0047   Not Applicable  
Starbridge
Medical, Dental and Vision
Starbridge 1-800-308-5948 Star Administrative Services, Inc.
P.O. Box 55270
Phoenix, AZ 85078-5270
1629 www.star-bridge.com
Vision EyeMed Vision Care 1-866-723-0514 EyeMed Vision Care
P.O. Box 8504
Mason, OH 45040-7111
  www.eyemedvisioncare.com

Pharmacy

UHC
Cigna 350
Safenet

Medco 1-800-711-0917Fax Information phone number for physicians:
1-888-327-9791
Mail Order:

Medco Health
PO Box 30493 Tampa, FL 33630-3493
PAYLESS
www.medco.com
Dental Delta
Dental
1-800-234-3375 Delta Dental of Kansas
P.O. Box 49198
Wichita, KS 67201-9198
01000 www.deltadentalks.com
Flexible Spending Account UnitedHealthcare 1-877-311-7849 UnitedHealthcare P.O. Box 981178 El Paso, TX 79998-1178 706825 www.myuhc.com
Disability-
Long-term and Short-term Disability
The
Principal
1-888-363-8208 Principal Life Insurance Company
Des Moines, IA 50392 - 0002
Not applicable  
Life Insurance The
Principal
1-800-245-1522 Principal Life Insurance Company
Des Moines, IA 50392-0002
P69205  
Employee Assistance Program for Stores Associates Magellan 1-800-588-8412   Not applicable www.magellanassist.com
Employee Assistance Program for Non-Stores Associates Magellan 1-800-424-4158   Not applicable www.magellanassist.com
401(k) Profit Sharing Plan Wachovia 1-888-544-7463   Not applicable wachovia.com/myretireplan
Employee Stock Purchase Plan Fidelity Investments 1-800-544-9354   Not applicable www.netbenefits.fidelity.com
Northern California HMO Kaiser 1-800-464-4000      
Southern California HMO Kaiser 1-800-464-4000      
Hawaii Medical / Dental HMSA 1-808-948-6111      
Guam/Saipan Medical and Dental TakeCare 1-671-647-3526      
Puerto Rico/Virgin Islands Medical / Dental Triple-S 1-787-749-4777     www.ssspr.com
HIPAA - Privacy Officer Payless ShoeSource 1-888-231-9426 (toll free) Payless ShoeSource Worldwide, Inc.
Human Resources Dept
Privacy Officer
3231 SE 6th Avenue
Topeka, KS 66607
  privacy.officer@payless.com
HIPAA - Benefits Resolution Group Payless ShoeSource 1-888-231-9426 (toll free) Payless ShoeSource Worldwide, Inc.
Human Resources Dept
Benefits Resolution Group
3231 SE 6th Avenue
Topeka, KS 66607
  HIPAA@payless.com